Frequently Asked Questions (FAQs)

1. What kind of products do you sell?

We specialize in premium digital sound packs, styles, and samples designed for arranger keyboards like KORG PA series, MEDELI AKX-10, Yamaha, and more.

2. Are these products compatible with my keyboard?

Each product page specifies the compatible keyboard models. Please check the description to ensure your arranger is supported before purchasing.

3. How will I receive my order?

All purchases are delivered as instant digital downloads via email once your payment is confirmed.

4. What payment methods do you accept?

We accept credit/debit cards (Visa, MasterCard, Amex), PayPal, Payoneer, and other local payment options depending on your region.

5. Can I get a refund if I’m not satisfied?

Due to the digital nature of our products, all sales are final. Refunds are only provided if the product is defective or not as described. Please contact support if you encounter any issues.

6. Do you offer installation support?

Yes! We provide free installation help via WhatsApp or email to guide you through loading and using your new sounds.

7. Are there any updates for purchased packs?

Yes, all future updates for your purchased packs are free. We notify you by email when updates are available.

8. Can I use these sounds commercially?

Yes, once purchased, you have a license to use the sounds in your personal and commercial music projects. Redistribution or resale of the files is prohibited.

9. What should I do if I don’t receive my download email?

Check your spam or junk mail folder first. If you still can’t find it within 24 hours, contact us at timur@globalsoundofficial.com or WhatsApp +46 762 51 36 96.

10. Do you ship physical products?

No, all our products are digital downloads only. No physical shipments are involved.